Who can become a member of Industry Smart?

Any individual or organisation. We’ve designed Industry Smart to be flexible enough to be used across multiple industries with different requirements.

What happens to my subscription if I leave my organisation?

Nothing. Your Industry Smart membership is valid for the period specified at initial registration regardless of the organisation you are associated with. You will receive notification when your subscription is due for renewal. 

How are my credentials validated as being genuine?

A credential is confirmed as genuine once validated by the credential owner, such as the training organisation that delivered the training, or the organisation that delivered the site induction. Industry Smart uses a traffic light system that clearly identifies whether a credential is waiting to be validated (either red or amber) or has been is validated (green). 

Where is my data stored?

Industry Smart data is securely stored in Microsoft’s cloud-based solution, Azure; providing quick and reliable access to your information at any time, from any device. 

Is my personal information safe and secure?

Yes. Industry Smart is vigilant about data security. We will never sell or share your personal information. To find out more, a copy of our Privacy Policy can be found on our website.

Can I scan an Industry Smart card without internet connection?

At present, no. However, the Industry Smart Mobile App is coming soon which allow for increased accessibility.

Who can scan my card?

Anyone with a QR code scanning application. However, only your name and credential record will display, no other personal information will be disclosed.

My organisation stores employee information in another software solution. Do I need to re-enter this information into Industry Smart?

Possibly not. Industry Smart has been developed using technology (API protocols) that allows our data to synchronise with data stored in other software solutions if the protocols are the same. We suggest talking to Industry Smart representative about your integration and configuration needs.

Does Industry Smart offer support?

Yes, we provide a comprehensive, online, trouble-shooting support library. Alternatively if you require further assistance, you can talk to an Industry Smart representative directly.Need more help? Contact us directly.